Shipping Information

Shipping and handling charges on all items except seed are calculated based on the total value of the order being shipped to a single address

"Local Delivery" on bird seed means those areas located in Vancouver and municipalities located in the GVRD. 

Shipping charges on seed are calculated according to weight of the shipment and customer location. The customer will be given a choice of several delivery companies with different dollar amounts and delivery times at checkout.

Prices
All prices are in Canadian dollars and do not include taxes.

Taxes
We’re based in British Columbia. As such, items are subject to applicable GST and/or HST based on delivery address as follows:

5% GST will be added for all orders from Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Prince Edward Island, Yukon, Nunavut and Northwest Territories.

12% HST will be added for all orders from British Columbia.

13% HST will be added for all orders from New Brunswick, and Newfoundland,

15% HST will be added for all orders from Nova Scotia.

No taxes are charged by our shop for United States destinations.

Orders to destinations in Canada
Orders are shipped using the least expensive parcel service including Canada Post, Fedex, UPS, Purolator, or Canpar. Canada Post is used exclusively for PO Box deliveries. All services are insured and traceable. Depending on where you live in Canada; you should receive your order within 3 to 9 business days. The fee you are charged is for both shipping and handling of your order. We reserve the right to cancel any order where the delivery charge is higher than the value of the item being shipped.  We pack every order carefully, using appropriate and, wherever possible, recycled or biodegradable materials.

Orders to destinations in the United States of America
Our charges do not include any American federal and state taxes and duties; payment of these is the responsibility of the purchaser. Orders shipped to the USA are shipped via Canada Post Expresspost USA / USPS Priority Mail. All services are insured and traceable. Delivery takes 5 to 12 business days. We reserve the right to cancel any order where the delivery charge is higher than the value of the item being shipped. Please note that US Customs officials may delay parcels at the border and may impose duty or taxes if applicable. Backyard Bird Centre is not responsible for delays, duties or taxes imposed by US Customs. Customers based in the USA should inquire with their local customs office for further information.