New Operating Hours and Store Access During Covid 19
Message to our Loyal Backyard Bird Centre Customers,
We at Backyard Bird Centre value your commitment to our backyard wildlife and habitat and we're grateful for your business.
You may be seeking the comfort of nature, especially if you will be working from home or entertaining children who are out of school. Feeding and hosting backyard birds during nesting season can be a very positive distraction. For this reason, we will stay open as long as we can do it safely.
We will do our best to keep you up-to-date on any store changes as they arise. Please keep an eye on our website home page at www.backyardbird.ca for the latest information. As fast as we can come up with new plans, we get new information and need to alter or change them. We appreciate your patience as we navigate the new world we all find ourselves in.
New Opening Hours and Limited Access:
Effective March 24, we will reduce operating hours from 11-3 Tuesday through Saturday. We will be closed Sunday and Monday for the time being. We will also be open ONLY for curbside pick-up. We will NOT be allowing anyone inside of the store during those hours. These reduced hours will allow our team to stay healthy and safe, as well as provide some much needed down-time.
Curbside Pick-Up Available During Regular Business Hours:
Give us a call at 778-216-9645, or email firstname.lastname@example.org and we will put together your order and have it ready to be delivered right to your car!
If you email be sure to include your name and phone number so a staff member can call you back to confirm your order and take payment over the phone.
During these difficult times, we recognize that many of you will be concerned, or unable to come down to our physical location in Newport Village for your backyard bird supplies. As a result, we will be offering a delivery service to those residents in Vancouver and the lower mainland as far east as Abbottsford. The delivery charge will be $9.99 for any quantity of supplies at our usual in-store seed and suet prices. Simply call us at 778-216-9645, or email Randy@backyardbird.ca with your address and phone number (so that we can take payment details over the phone). You can also order seed, suet, and other products from our website at www.backyardbird.ca. If you are ordering seed make sure you use the option “delivered price for the lower mainland”. Normally, we ship out next business day via Canada Post Expedite, which means you’ll usually receive your delivery in one or two days (although Canada Post has now advised mailing times may be longer). If you are not home at time of delivery, the package will be left at your front entrance.
***Please keep in mind that if you live in an apartment or other multi-unit residence, and are not home at time of delivery, your package will be automatically sent to the closest Canada Post outlet where you’ll have to pick it up. ***
Again, we can’t thank you enough for your continued support during this time. We hope you are able to take some time and connect with nature and enjoy the birds during spring migration and nesting season!
Randy, Marilyn, Michelle, and Lisa